Processing Time and Shipping Policy
Processing Time:
All of our products are formulated at the time of the order to ensure freshness. It takes on average 3-5 days to prepare and process an order
Shipping policy
We ship to the United States, US Territories, Australia, France, Hong Kong, Japan, New Zealand, South Korea.
Shipping to the US
Shipping for customers in the US is a flat rate $4.99 rate vis USPS.
A majority of orders shipped to the United States will be handled via USPS First Class Mail which average a 3-4 business day delivery. Orders with a large quantity of products may be processed with UPS which average a 10 business day delivery for the same $4.99 rate. Larger orders will required a signature confirmation.
Shipping to Canada
Shipping across Canada is $7.99 via Canada Post.
The delivery timeline depends on the customer's distance from Toronto, Canada. Local deliveries within Toronto could take two days, while deliveres to Canada's West Coast could take up to 10 business days.
International Shipping
Shipping outside of the United States is a $9.99 but may increase if our carrier applies a surcharge on heavy parcels.
The vast majority of your customers will fall into the standard $9.99 rate. All international orders are shipped with Ascendia. Delivery take between 7-14 days depending on the customer's distance from Canada.